I move on from *** Drexel Pickerington, Ohio to **** Tillman Ct Pickerington, Ohio Aug...

GetHuman-drsgallm's customer service issue with Columbia Gas of Ohio from December 2018

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The issue in GetHuman-drsgallm's own words
I move on from *** Drexel Pickerington, Ohio to **** Tillman Ct Pickerington, Ohio August of **** change my address Columbia Gas did not know they didn't have information until gas was turned off in October at New address they said I was booted out of system by old tenants turning off gas service at new address then I find out refund check was sent back to Columbia Gas that was due me. I have been trying since October to get the refund of almost ***.** back, they give me a different story every week every month about ** day waiting period wrong dept. got request they say no one in the company can talk directly to that dept that process this talk to dept going to call back I paid over on the account to stay warm in the winter this is real money, not a credit I need to tell the world just what you do to senior citizens and people disabled **Sandra L. Smith ****-****-************-****-***-****

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Columbia Gas of Ohio

Customer service issue
Reported by GetHuman-drsgallm
Dec 28th, 2018 - 2 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 75 others
0 customers following this

Timeline

GetHuman-drsgallm started working on this issue
Dec 28th, 2018 8:35pm

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