Hired * Citi bikes central park, Sunday **th October for ** USD total (* bikes for **hr...

GetHuman1364694's customer service issue with Citi Bike NYC from October 2018

Help with my Citi Bike NYC issue
The issue in GetHuman1364694's own words
Hired * Citi bikes central park, Sunday **th October for ** USD total (* bikes for **hr period). Transaction totalled **.** USD taken from account same day. **On Tuesday **th Oct, another transaction **.** USD from Citi bike appeared on my account, which was reversed by my bank at my request as we did not hire any bikes. However, it has since been put back onto the account again for the same amount. I do not recognize this transaction. Why?
GetHuman1364694 did not yet indicate what Citi Bike NYC should do to make this right.
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Citi Bike NYC

Bike
Customer service issue
Reported by GetHuman1364694
Oct 17th, 2018 - a mon ago
I have an issue with Citi Bike NYC too
Fixed
Seen by 4 customers so far
Similar issue to 17 others
0 customers following this
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Timeline
GetHuman1364694 started working on this issue
Oct 17th 5:26pm
GetHuman1364694 indicated the issue is not fixed yet.
Oct 20th 1:02am