I've contacted the enquirer on three occasions to get my account correct but no one wil...

GetHuman-wjaybenz's customer service issue with Cincinnati Enquirer/Post from July 2018

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The issue in GetHuman-wjaybenz's own words
I've contacted the enquirer on three occasions to get my account correct but no one will send me an updated bill. Each time the person said they would take care of it and they didn't so I want to cancel me subscription immediately that means by July **RD. I should be billed at $**.** per month but you keep billing me at $** per month. I've had it so cancel my paper now. Each and eevery time I told the person to bill me correctly and I will pay the bill, that is still true. I will pay what I owe when you bill me correctly. that hasnt happened so good bye. *Jay Benz *** *** **** Acct eq*******
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Cincinnati Enquirer/Post

Customer service issue
Reported by GetHuman-wjaybenz
Jul 22nd, 2018 - a yr ago
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Seen by 11 customers so far
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Timeline
GetHuman-wjaybenz started working on this issue
Jul 22nd, 2018 6:45pm
GetHuman-wjaybenz indicated the issue is not fixed yet.
Jul 23rd, 2018 2:08am
GetHuman-wjaybenz indicated the issue is not fixed yet.
Jul 23rd, 2018 10:46pm
GetHuman-wjaybenz indicated the issue is not fixed yet.
Jul 25th, 2018 7:39pm
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Jul 29th, 2018 3:03pm
GetHuman-wjaybenz indicated the issue is not fixed yet.
Jul 30th, 2018 8:10pm
GetHuman-wjaybenz indicated the issue is not fixed yet.
Aug 1st, 2018 9:23am