I have sent this to you **** through a page where there was some bad claim unfortunatel...

GetHuman-kentborg's customer service issue with Chronopost from March 2021

Help with my Chronopost issue
The issue in GetHuman-kentborg's own words
I have sent this to you **** through a page where there was some bad claim unfortunately I do not find this page again so I try this page.*Package delivery issues to Sweden.**Package delivery issues.**When i tracked my package with the following tracking number HY*********JF, I recived the following message (copy from Tracking chronopost (Track your parcel * Chronopost)) *Monday **************:** AM*CHRONOPOST NETWORKS*Postponed delivery requested from the consignee*Scan location : Malmoe - SE (depot ****)*Comment : Contact with addressee in progress to make appointment**Sunday *************:** AM*CHRONOPOST NETWORKS*Recipient informed by SMS or email*Scan location : Malmoe - SE (depot ****)**They have not contacted me by SMS or email as they claim. I wonder when I'll get my package, or have it gone back?*I have been in contact with PosrNord but they could not help me either to find any information about the package, except those I have attached, or a phone number in Sweden that I could contact.*I am calling for a telephone number in Sweden that you can call when problems arise, so that you can speak Swedish, so that misunderstandings do not arise.**Sincerely*Kent Borg**Today I saw when I tracked the package as follows.**** Mar *******:***Shipment in transit*Malmoe - SE (depot ****)* CHRONOPOST FRANCE**** Mar *******:***Shipment handed over to consignee's broker*Malmoe - SE (depot ****)* CHRONOPOST FRANCE**** Mar *******:***Parcel not delivered: holding time exceeded*Malmoe - SE (depot ****) Comment : Return to sender in progress* CHRONOPOST FRANCE**** Mar *******:***Shipment returned to sender*Malmoe - SE (depot ****)**I expect you to redirect the package so that I can have it delivered to me, as you have made no attempt to deliver the package to me. I expect a response to this email as soon as possible.

GetHuman-kentborg did not yet indicate what Chronopost should do to make this right.

How GetHuman-kentborg fixed the problem

We are waiting for GetHuman-kentborg to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Chronopost's attention and get better help faster. Tap below to get started.
Having Chronopost issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Customer service issue
Reported by GetHuman-kentborg
Mar 30th, 2021 - a year ago
Not resolved
Seen by 65 customers so far
Similar issue to 56 others
0 customers following this
Items needed
Name, Email, Phone number or other identifying information


GetHuman-kentborg started working on this issue
Mar 30th, 2021 9:35pm
GetHuman-kentborg indicated the issue is not fixed yet.
Apr 3rd, 2021 7:29am
GetHuman-kentborg indicated the issue is not fixed yet.
Apr 3rd, 2021 7:33am
GetHuman-kentborg shared this issue with others over email
Apr 6th, 2021 9:05pm

Moving? Compare and Schedule Free.

Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you!

Call Toll-Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians