I have sent this to you **** through a page where there was some bad claim unfortunatel...

GetHuman-kentborg's customer service issue with Chronopost from March 2021

Help with my Chronopost issue
The issue in GetHuman-kentborg's own words
I have sent this to you **** through a page where there was some bad claim unfortunately I do not find this page again so I try this page.*Package delivery issues to Sweden.**Package delivery issues.**When i tracked my package with the following tracking number HY*********JF, I recived the following message (copy from Tracking chronopost (Track your parcel * Chronopost)) *Monday **************:** AM*CHRONOPOST NETWORKS*Postponed delivery requested from the consignee*Scan location : Malmoe - SE (depot ****)*Comment : Contact with addressee in progress to make appointment**Sunday *************:** AM*CHRONOPOST NETWORKS*Recipient informed by SMS or email*Scan location : Malmoe - SE (depot ****)**They have not contacted me by SMS or email as they claim. I wonder when I'll get my package, or have it gone back?*I have been in contact with PosrNord but they could not help me either to find any information about the package, except those I have attached, or a phone number in Sweden that I could contact.*I am calling for a telephone number in Sweden that you can call when problems arise, so that you can speak Swedish, so that misunderstandings do not arise.**Sincerely*Kent Borg**Today I saw when I tracked the package as follows.**** Mar *******:***Shipment in transit*Malmoe - SE (depot ****)* CHRONOPOST FRANCE**** Mar *******:***Shipment handed over to consignee's broker*Malmoe - SE (depot ****)* CHRONOPOST FRANCE**** Mar *******:***Parcel not delivered: holding time exceeded*Malmoe - SE (depot ****) Comment : Return to sender in progress* CHRONOPOST FRANCE**** Mar *******:***Shipment returned to sender*Malmoe - SE (depot ****)**I expect you to redirect the package so that I can have it delivered to me, as you have made no attempt to deliver the package to me. I expect a response to this email as soon as possible.

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Chronopost

Customer service issue
Reported by GetHuman-kentborg
Mar 30th, 2021 - a year ago
Not resolved
Seen by 65 customers so far
Similar issue to 56 others
0 customers following this
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Timeline

GetHuman-kentborg started working on this issue
Mar 30th, 2021 9:35pm
GetHuman-kentborg indicated the issue is not fixed yet.
Apr 3rd, 2021 7:29am
GetHuman-kentborg indicated the issue is not fixed yet.
Apr 3rd, 2021 7:33am
GetHuman-kentborg shared this issue with others over email
Apr 6th, 2021 9:05pm

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