I have a free acct, been using it on laptop & cellphone (bookmarked online, not the Min...

GetHuman933663's customer service issue with ChristianMingle.com from July 2018

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The issue in GetHuman933663's own words
I have a free acct, been using it on laptop & cellphone (bookmarked online, not the Mingle app.) Been having trouble logging in. Tried my email & Facebook because not sure which I used to sign up. Now I rec'd email acct is closed, suspect fraud. When trying to login, my profile is empty & asking to be created. May I please have my account back... with all the things I filled out, pictures & messages? I was going to officially join because I like it a lot! One more note, I started on July ** or ** & been using it, but received an email thanking me for joining on July **. Not sure what that's about.**My info:**Profile title: "CG in NC"*Name: Christine Gerds*Email: *****@***.com*Phone: ***-***-******Suspension email that was sent to me said: *Re: Suspension: Your ChristianMingle account has been suspended: ****-**-** **:**:**:************** UTC m*********.***********I look forward to hearing back from you. I hope & pray it gets resolved so that I can finally join with a subscription. Thanks so much!
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Customer service issue
Reported by GetHuman933663
Jul 31st, 2018 - 9 mons ago
I have an issue with ChristianMingle.com too
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Seen by 5 customers so far
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GetHuman933663 started working on this issue
Jul 31st, 2018 10:36am