Hello my name is marcellino and I eat chipotle almost * times a week I can show you pre...

GetHuman-tinosatt's Complaint issue with Chipotle Mexican Grill, Inc. from October 2019

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The issue in GetHuman-tinosatt's own words
Hello my name is marcellino and I eat chipotle almost * times a week I can show you previous payment history to prove. The last * visits of mine at the location I go to have been very unprofessional and very unpleasant... The first indication of a red flag was as soon as I politely asked the gentleman for PLAIN white rice because I do not like cilantro he looked at me with a “are you serious now” look and from there the rest of his body language was rude... as we continued down the creation of my supposed to be amazing chipotle bowl, we got to the last few steps after the sauce and queso... I ask for cheese and light sour cream... the man dips the whole serving spoon of sour cream and pours the most absurd amount of it in my bowl made a comment under his breath and did not look at me because he knew his actions and proceeded with the next customer. I am very disappointed in the staff in general and his attitude it was around *:** - *:** pm Southfield location on please get back to me

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Chipotle Mexican Grill, Inc.

Complaint issue
Reported by GetHuman-tinosatt
Oct 28th, 2019 - 2 years ago
Fixed
Seen by 8 customers so far
Similar issue to 2339 others
0 customers following this
Items needed
Order number
Name on account
Email on account
Home and billing address
Phone number on account
Location used
Employee name

Timeline

GetHuman-tinosatt started working on this issue
Oct 28th, 2019 8:38pm
GetHuman-tinosatt indicated the issue is not fixed yet.
Oct 29th, 2019 3:10am
GetHuman-tinosatt indicated the issue is not fixed yet.
Oct 29th, 2019 4:57pm
GetHuman-tinosatt confirmed the issue is fixed. Hooray!
Oct 30th, 2019 12:09am
GetHuman-tinosatt confirmed the issue is fixed. Hooray!
Oct 31st, 2019 2:25am

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