Today I found * charges on my debit card statement from chipotle online that I did not...
GetHuman2706247's Overcharge/Strange charge issue with Chipotle Mexican Grill, Inc. from April 2019
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Help me with my issue
GetHuman2706247's next move: talk to Chipotle Mexican Grill, Inc. when they open.
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Top Tip from another customer
If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. If it is fraud you should call in to cancel your card and request a refund.
The issue in GetHuman2706247's own words
Today I found * charges on my debit card statement from chipotle online that I did not order. I also received two emails of order confirmations of online orders I did not make (the emails were even addressed to someone else named “Jayden”). I tried to log into my chipotle account to take my card off so that the fraud could not continue, however when i went to recover my password it said that I didn’t even have an account, which is impossible considering I received two emails about order confirmations (using my own debit card). Please let me know what ramifications you are going to make about this situation. I have already contacted my bank about fraud, but need to ensure this won’t happen again.
GetHuman2706247 did not yet indicate what Chipotle Mexican Grill, Inc. should do to make this right.
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