I got this card for it’s advertised promotion, primarily for a road trip. *This company...

GetHuman1149470's customer service issue with Chevron Texaco Credit from September 2018

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The issue in GetHuman1149470's own words
I got this card for it’s advertised promotion, primarily for a road trip. *This company immediately takes money out of your bank account and holds it for NINE days. This was a disaster during our road trip as I continued to make payments with the intention of using it every two days. I used the following without rewards (or intended to use and didn’t have the funds available):*$*** fuel purchases with **% promotion for each of June, July, August*$*** non fuel purchases with **% promotion for each of July, August, September*Most recently, I paid $*** two days ago and won’t be able to make the nonfuel payment I need in time for their own promotion to end*This is false advertising, unethical business practices, and mishandling of client funds*I’ve asked to speak to a supervisor twice and told none are available

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Chevron Texaco Credit

Customer service issue
Reported by GetHuman1149470
Sep 16th, 2018 - 3 years ago
Not resolved
Seen by 12 customers so far
Similar issue to 15 others
0 customers following this
Items needed
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Timeline

GetHuman1149470 started working on this issue
Sep 16th, 2018 12:40am
GetHuman1149470 shared this issue with friends on Facebook
Sep 16th, 2018 12:41am
GetHuman1149470 shared this issue with friends on Facebook
Sep 16th, 2018 12:43am