Buenas tardes: teniendo en cuenta que el dia ** de junio de **** realice una compra de...

GetHuman-nvar's customer service issue with CheapTickets from July 2018

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The issue in GetHuman-nvar's own words
Buenas tardes: teniendo en cuenta que el dia ** de junio de **** realice una compra de un tiquete con i tarjeta de credito MASTER CARD No: ****************, y me lleg* la siguiente notificacion:**Your e-ticket is not yet confirmed. The airline will confirm most tickets within * minutes, but some ticket types can take up to ** hours. Please visit your itinerary to see your updated ticketing status. You do not need to call us to reconfirm your booking.* como no me llego confirmacion del vuelo el dia *** de junio solicite informacion acerca del mismo y no me dieron respuesta. entre ala pagina y me se informo que no tenia ninguna reserva.*por esta razon mediante correo electronico solicite se me informara acerca del boletoy no recibi ninguna respuesta. como se puede observar en el correo adjunto.**CheapTickets**** jun.*Thanks! Your e-ticket is not yet confirmed. The airline will confirm most tic...**Nubia VARGAS ANGULO ******@***.com**** jun. (hace ** d*as)**para support*Buenas tardes quisiera x favor saber si ya confirmaron el pago del vuelo ya que no m ha llegado ninguna comunicaci*n.**Gracias*Nubia Vargas Angulo*Mail *****@***.com**Al verificar el estado de la reserva se me informo que no tenia ninguna, razon por la cual compre un tiquete con la tarjeta de credito No. **************** MASTER CARD del Banco Citibank e inmediatamente recibi confirmacion de la compra.**el ** de junio viaje y en Madrid me informarion que yo tenia doble reserva. se verifico y efectivam,ente tenia os reservas.**como yo nop recibi notificvvion fr m,i compra inicial compre otro pasaje, por lo tanot solicito a ustedes se me reintegre el valor del tiquete a la tarjeta de credito No. **************** MASTER CARD, ya que me cargaron doble la compra. espero su informacion a este correo o por telefono al movil ********** en Bogota olombia.**Your e-ticket is not yet confirmed. The airline will confirm most tickets within * minutes, but some ticket types can take up to ** hours. Please visit your itinerary to see your updated ticketing status. You do not need to call us to reconfirm your booking.* como no me llego confirmacion del vuelo el dia *** de junio solicite informacion acerca del mismo y no me dieron respuesta. entre ala pagina y me se informo que no tenia ninguna reserva.*por esta razon mediante correo electronico solicite se me informara acerca del boletoy no recibi ninguna respuesta. como se puede observar en el correo adjunto.**CheapTickets**** jun.*Thanks! Your e-ticket is not yet confirmed. The airline will confirm most tic...**Nubia VARGAS ANGULO ******@***.com**** jun. (hace ** d*as)**para support*Buenas tardes quisiera x favor saber si ya confirmaron el pago del vuelo ya que no m ha llegado ninguna comunicaci*n.**Gracias*Nubia Vargas Angulo*Mail *****@***.com

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CheapTickets

Customer service issue
Reported by GetHuman-nvar
Jul 6th, 2018 - 4 years ago
Not resolved
Seen by 8 customers so far
Similar issue to 25 others
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Timeline

GetHuman-nvar started working on this issue
Jul 6th, 2018 9:21pm