I didn't acknowledge a new card until recently. And now I cant get Netflix worki g at a...

GetHuman-sboosguy's customer service issue with Chase from July 2018

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The issue in GetHuman-sboosguy's own words
I didn't acknowledge a new card until recently. And now I cant get Netflix worki g at all. I keep going back and forth with Netflix and Chase reps. Netflix says they cant process my payment be ause my card has a hold on it and Chase says there is no hold. I am getting nowhere! I try to update my Netflix account to continue to use my Chase card and they get back info that my card is on hold? Wha... ... I didn't acknowledge a new card until recently. And now I cant get Netflix worki g at all. I keep going back and forth with Netflix and Chase reps. Netflix says they cant process my payment be ause my card has a hold on it and Chase says there is no hold. I am getting nowhere! I try to update my Netflix account to continue to use my Chase card and they get back info that my card is on hold? What can i do?
I also got a suspicious email i forwarded to cust svc because i dont think its fro. Chase
Allow netfix to process my auto payment to them for june, then july and so on
I repeatedly try to get each company (nertflix & chase) to make the electronic payment*But netflux tells me their failure code says chase has a hold, and chase tells me there is no hold
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Customer service issue
Reported by GetHuman-sboosguy
Jul 6th, 2018 - 4 years ago
Fixed
Seen by 10 customers so far
Similar issue to 612 others
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Timeline

GetHuman-sboosguy started working on this issue
Jul 6th, 2018 5:30pm
GetHuman-sboosguy indicated the issue is not fixed yet.
Jul 6th, 2018 10:00pm
GetHuman-sboosguy indicated the issue is not fixed yet.
Jul 6th, 2018 10:07pm
GetHuman-sboosguy indicated the issue is not fixed yet.
Jul 6th, 2018 10:08pm
GetHuman-sboosguy indicated the issue is not fixed yet.
Jul 6th, 2018 10:18pm
GetHuman-sboosguy indicated the issue is not fixed yet.
Jul 6th, 2018 10:24pm
GetHuman-sboosguy indicated the issue is not fixed yet.
Jul 6th, 2018 10:25pm
GetHuman-sboosguy indicated the issue is not fixed yet.
Jul 6th, 2018 10:25pm