I did not receive a statement for Chase card ending in ***-****, and the balance is due...

GetHuman4718369's Dispute a Charge issue with Chase Credit Cards from April 2020

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16 digit card number, Name on the account, Last 4 of SSN, Billing Address, and Your birthday
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You can also dispute a charge through the app. Once logged in, look up your ride under Your Trips, select the ride that you wish to dispute, then click "I would like a refund" and then select the reason for the refund request.
The issue in GetHuman4718369's own words
I did not receive a statement for Chase card ending in ***-****, and the balance is due for pmt. on ****. A review of charges from **** thru **** (all for ****) per recorded summary indicates someone has been using my card and racked up $*** * dollars all classified as "book stores". I want this account closed immediately and intend to notify the fraud unit if I can ever get someone live on the phone.

GetHuman4718369 did not yet indicate what Chase Credit Cards should do to make this right.

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Chase Credit Cards

Dispute a Charge issue
Reported by GetHuman4718369
Apr 26th, 2020 - 6 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 926 others
0 customers following this

Timeline

GetHuman4718369 started working on this issue
Apr 26th 8:53am

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