I asked customer service to move my service on ******* to our new house less than a mil...

GetHuman-aceross's customer service issue with CenturyLink from July 2019

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The issue in GetHuman-aceross's own words
I asked customer service to move my service on ******* to our new house less than a mile away for the following Monday ******. **It wasn't working on Monday so I called on Tuesday when it still wasn't on. After *.* hours on hold * different times. * differents techs and customer care, they said it was a software issue that needed to be resolved so call back on Friday. *I called today ****** and the issue has not been resolved. They cancelled the first order. Tried to start a new one and came up with the same issue. They can't say when it might be resolved but they can check over the next *-* business days. **I work ** on line. My son goes to school online. Without service I am unable to work and earn money. It is not acceptable to have this pending without any idea of how long.

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Customer service issue
Reported by GetHuman-aceross
Jul 5th, 2019 - 4 years ago
Not resolved
Seen by 21 customers so far
Similar issue to 3529 others
0 customers following this


GetHuman-aceross started working on this issue
Jul 5th, 2019 7:53pm

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