I want to know where my phone case is at? I received one package and that was my pen no...

GetHuman1020452's customer service issue with Cellularoutfitter.com from August 2018

Help with my Cellularoutfitter.com issue
Tip from another customer
Your order placed should come with an email or receipt that has a tracking number. You can use the tracking number to find your order and see when it is ready.
The issue in GetHuman1020452's own words
The problem: I want to know where my phone case is at? I received one package and that was my pen not the case.
GetHuman1020452 did not yet indicate what Cellularoutfitter.com should do to make this right.
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Cellularoutfitter.com

Customer service issue
Reported by GetHuman1020452
Aug 21st, 2018 - a mon ago
I have an issue with Cellularoutfitter.com too
Fixed
Seen by 4 customers so far
Similar issue to 1082 others
0 customers following this
Items needed
Order number
Name on account
Email on account
Product type
Home and billing address
Phone number on account
Timeline
GetHuman1020452 started working on this issue
Aug 21st 8:42pm
GetHuman1020452 indicated the issue is not fixed yet.
Aug 22nd 12:11am
GetHuman1020452 indicated the issue is not fixed yet.
Aug 22nd 11:40pm