I placed order on Aug. ** ****. Order number:*******. I have heard nothing from your co...

GetHuman-sherylsu's customer service issue with Cellularoutfitter.com from August 2018

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The issue in GetHuman-sherylsu's own words
I placed order on Aug. ** ****. Order number:*******. I have heard nothing from your company.However you immediately took money from account. I attempted to call and was left on hold or over ** minutes before recording states" there is no one available to take your call please leave message" which I did. According to your website I should have received confirmation that my order had been shipped within * days. It has been *. This is the second attempt to get answers by this method. The items ordered were embosses dreamcatcher design walletcase with matching case and wristlet in hot pink item bn number:*****-*-***** and embossed dreamcatcher leather case with pull out card slot organizer taupe.*Item number: w*t-sam sgs-* d p****** . *At this time please send my BM products ordered or return my money that you took out immediately. Thank you
GetHuman-sherylsu did not yet indicate what Cellularoutfitter.com should do to make this right.
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I left * detailed phone messages and * detailed e-mails with order number and item descriptions and item jumbers
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Cellularoutfitter.com

Customer service issue
Reported by GetHuman-sherylsu
Aug 17th, 2018 - a yr ago
I have an issue with Cellularoutfitter.com too
Fixed
GetHuman-sherylsu shared how to fix
Seen by 4 customers so far
Similar issue to 1030 others
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Items needed
Order number
Name on account
Email on account
Product type
Home and billing address
Phone number on account
Timeline
GetHuman-sherylsu started working on this issue
Aug 17th, 2018 3:58pm
GetHuman-sherylsu confirmed the issue is fixed. Hooray!
Aug 18th, 2018 5:03pm