I would like a human response. I placed order ******** for two items on July **th. I...

GetHuman-dbsikkem's customer service issue with Cellularoutfitter.com from August 2018

Help with my Cellularoutfitter.com issue
Tip from another customer
Your order placed should come with an email or receipt that has a tracking number. You can use the tracking number to find your order and see when it is ready.
The issue in GetHuman-dbsikkem's own words
I would like a human response. I placed order ******** for two items on July **th. I did get a confirmation shortly after the order.**Then on August *th I placed a second order, ********. I also got a confirmation. **I sent the first email to your company on *** inquiring for tracking info on both orders. I got a reply email from a non-human that night at *:** p.m. saying it looked like I wanted to cancel the order because of shipping charges. That is totally not the case. I just want to know where my two orders are. I sent a second email on *** asking for more info and to speak to a person. I sent it two other times. I tried calling a few minutes ago today and got a recording that customer assistance is undergoing changes and there is no one to answer the phone. **I don't want to cancel either order, just tell me where my packages are and when I can expect them.**I hate to say it but this is not way to run a business and I will never order from your company ever again.
GetHuman-dbsikkem did not yet indicate what Cellularoutfitter.com should do to make this right.
I have an issue with Cellularoutfitter.com too
How GetHuman-dbsikkem fixed the problem
It's not totally resolved, but at least I finally got a response which was more of an excuse. Be persistent, that's all I can say.
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Cellularoutfitter.com

Customer service issue
Reported by GetHuman-dbsikkem
Aug 8th, 2018 - 7 mons ago
I have an issue with Cellularoutfitter.com too
Fixed
GetHuman-dbsikkem shared how to fix
Seen by 12 customers so far
Similar issue to 891 others
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Items needed
Order number
Name on account
Email on account
Product type
Home and billing address
Phone number on account
Timeline
GetHuman-dbsikkem started working on this issue
Aug 8th, 2018 9:14pm
GetHuman-dbsikkem indicated the issue is not fixed yet.
Aug 8th, 2018 10:18pm
GetHuman-dbsikkem indicated the issue is not fixed yet.
Aug 8th, 2018 10:19pm
GetHuman-dbsikkem confirmed the issue is fixed. Hooray!
Aug 9th, 2018 10:47pm
GetHuman-dbsikkem confirmed the issue is fixed. Hooray!
Aug 10th, 2018 9:58pm
GetHuman-dbsikkem confirmed the issue is fixed. Hooray!
Aug 10th, 2018 9:58pm
GetHuman-dbsikkem confirmed the issue is fixed. Hooray!
Aug 10th, 2018 10:01pm