Hi, I am going on the Carnival Fascination cruise that departs San Juan on May **th...

GetHuman-dmartora's customer service issue with Carnival Cruise from November 2018

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The issue in GetHuman-dmartora's own words
Hi, I am going on the Carnival Fascination cruise that departs San Juan on May **th, **** and returns on May **th, ****. I have been getting an extremely excessive amount of emails about an Itinerary change. I have been receiving about * emails a day for the last month with the same PDF attached informing me of the itinerary change. As much as I appreciate being on top of your customers so that nobody misses the departure, is there any way that the excessive emailing can stop? I have received the update and am aware, I do not think its necessary to get * emails a day. If the itinerary changes again, then I see the need for an email, but not * emails a day with the same information attached.**Thank you!*Danielle Martorano
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Carnival Cruise

Customer service issue
Reported by GetHuman-dmartora
Nov 26th, 2018 - 3 mons ago
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GetHuman-dmartora started working on this issue
Nov 26th, 2018 5:52pm