I DID NOT RECEIVE ALL ITEMS I ORDERED. WAS NOT IN BOX

GetHuman-drinkwin's customer service issue with Carid.com from June 2018

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The issue in GetHuman-drinkwin's own words
GET MY ITEM THAT I PURCHASED ... received a package *******. order **********. enclosed was item ********** conversion kit (h*). it had a tracking number of *Z*F*W************. I had also ordered item number *********. halo headlights. THEY WERE NOT IN THE BOX ! they had the same tracking *, and it says they were delivered, but they were not . I would like to know when this item (*********) will be RUSHED to me ??*this is not a great way to start a new customer based relationship, especially when I gave your company such HIGH ratings when asked. BOBBY DRINKWINE ***-***-**** IS MY CELL.*******,*They emailed me today. asked for a picture of the box and its contents to see if it was a shipping problem or a warehouse problem.*JULY *, ****. big run around. now saying missing item is coming from a different warehouse. then WHY assign same tracking * to entire purchase ? all items were IN STOCK when I ordered them. now saying I cant get the missing halo headlights until AUGUST ! BS*no packing materials, no packing slip showing items packed, nothing but light bulbs * conversion kit sliding around in the big box !
I HAD A TIMELINE TO GET THESE INSTALLED
I WANT TO RECEIVE MY HALO HEADLIGHTS FOR MY TRUCK. IF I WERE LYING, I WOULD HAVE SAID I DIDN'T RECEIVE THE CONVERSION KIT (H*) INSTEAD. THEY COST MORE $$$
I HAD PLANNED ON BUYING ALOT OF PRODUCTS FROM YOUR COMPANY
SPOKE TO LIEZEL DAYAO. SHE SAID SHE WILL LOOK INTO IT. GAVE ME A $ **.** GIFT CARD. WOULD RATHER HAVE WHAT I BOUGHT AND DIDN'T RECEIVE
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Carid.com

SERVICE
Customer service issue
Reported by GetHuman-drinkwin
Jun 29th, 2018 - a yr ago
I have an issue with Carid.com too
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Timeline
GetHuman-drinkwin started working on this issue
Jun 29th, 2018 12:47pm
GetHuman-drinkwin indicated the issue is not fixed yet.
Jun 29th, 2018 12:48pm
GetHuman-drinkwin indicated the issue is not fixed yet.
Jun 29th, 2018 9:26pm
GetHuman-drinkwin indicated the issue is not fixed yet.
Jun 30th, 2018 8:30pm
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Jun 30th, 2018 8:32pm
GetHuman-drinkwin indicated the issue is not fixed yet.
Jul 2nd, 2018 8:40pm
GetHuman-drinkwin indicated the issue is not fixed yet.
Jul 2nd, 2018 8:45pm