I was in jail and my SSI was deposited in my account and put on my card someone stole m...

GetHuman4608865's customer service issue with Card.com from April 2020

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The issue in GetHuman4608865's own words
I was in jail and my SSI was deposited in my account and put on my card someone stole my cards while I was still in jail and stole my money when I was released from jail and I found out my cards were gone and my money was gone I reported the issue to card. Com and it took almost ** hours for me to receive the email with the dispute form and I filed the dispute and turned in all documents that was needed for me to prove I was in jail while that all happened I was told I would receive a previsional credit on the *th of And I still haven't received it every time I call they claim they don't have all the information I sent in so I wait on hold for them to find the info and tell me they will sp*ed things up by notifying someone else that it still has not been solved and I have not received any credit and still I don't have anything

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Card.com

Customer service issue
Reported by GetHuman4608865
Apr 12th, 2020 - 7 months ago
Not resolved
Seen by 1 customer so far
Similar issue to 1411 others
0 customers following this

Timeline

GetHuman4608865 started working on this issue
Apr 12th 4:08am

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