Hola mi nombre es Felipe Padilla yo hice una reservaci*n a travez de carrenlas.com con...

GetHuman-mariyusi's customer service issue with CarRentals.com from November 2018

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The issue in GetHuman-mariyusi's own words
Hola mi nombre es Felipe Padilla yo hice una reservaci*n a travez de carrenlas.com con n*mero LES****DAD y cuando llegue para recoger el veh*culo fui mal atendido porque en la aplicacion a la hira de reservar el vehiculo no especifica que yo deb*a portar la informaci*n de mi p*liza de seguro entonces el empleado me sugiri* llamar a Libertymutual para hablar el con un agente y asi lo hice , ellos hablaron y cuando mi agente de seguro estaba dispuesta a enviarle por Email la declaraci*n de p*liza el empleado se nego a recibirla y por ese motivo no se pudo concretar la transacion pues El se*or Martinez que as* se llama el empleado al parecer se molest* porque estaba comiendo en frente m*o y yo le ped* que por favor parara de hacerlo mientras me atend*a. Ya habl* con sus jefes y puse una queja, ellos me dijeron que no cobrar*an nada de mi tarjeta porque no fue mi responsabilidad que la transacci*n no llegara a t*rmino y me recomendaron hacerles part*cipes a ustedes para que tambi*n lo sepan y no procedan con el cobro . Gracias. Espero su respuesta

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CarRentals.com

Customer service issue
Reported by GetHuman-mariyusi
Nov 8th, 2018 - 3 years ago
Not resolved
Seen by 39 customers so far
Similar issue to 279 others
0 customers following this

Timeline

GetHuman-mariyusi started working on this issue
Nov 8th, 2018 9:10pm

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