Good morning I'm writing in regards to a charge on our credit card statement for the la...

GetHuman4109203's customer service issue with Capital One from December 2019

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The issue in GetHuman4109203's own words
Good morning I'm writing in regards to a charge on our credit card statement for the last * months. It's something called Amazon channels and another charge of Amazon Channels Prime *We called you and you said you could not help us !! To call Amazon as you don't deal with that account !! We call them and they say the bank will help you with that problem !! We have been on a wild goose chase and it's stopping today !! We wish to cancel both of our credit cards from you !! You did not help us in anyway to see who was charging something to our account !! We paid it off in full and now we are not needing your services anymore

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Capital One

Customer service issue
Reported by GetHuman4109203
Dec 17th, 2019 - 10 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 3801 others
0 customers following this


GetHuman4109203 started working on this issue
Dec 17th, 2019 7:37am