I am a Capital One customer. I received a notice that an old Capital One credit card ha...

GetHuman-bootless's Restricted Account issue with Capital One from July 2019

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The issue in GetHuman-bootless's own words
I am a Capital One customer. I received a notice that an old Capital One credit card has been restricted for lack of use. I no longer have this card, so I don't know it's account number. (Not knowing the number makes it difficult to deal with computerized customer service.) The account has a reward balance that can be redeemed before **-**-****. *My question is: *. Can I transfer the reward miles to my Venture Card which is currently active? *. How can I make this transaction without dealing with a computerized customer service?*Thank you.
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Capital One

Restricted Account issue
Reported by GetHuman-bootless
Jul 25th, 2019 - 3 mons ago
I have an issue with Capital One too
Not resolved
Seen by 7 customers so far
Similar issue to 8953 others
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Timeline
GetHuman-bootless started working on this issue
Jul 25th 7:25pm