My name is Jesse Edwards writing for my credit accounts ending in **** & **** and my ch...

GetHuman1487342's customer service issue with Capital One from November 2018

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The issue in GetHuman1487342's own words
My name is Jesse Edwards writing for my credit accounts ending in **** & **** and my checking account ending in ******My accounts are over the limit and I'm struggling bad to make payments and the interest keeps adding up. My wife left me and my two boys, and I feel like I'm drowning financially while trying to keep my kids and I off the street. **Do you offer any kind of program that can help me? Im desperate. My credit has been ruined by my wife. Before she left she ran all of my cards past the limit and I'm stuck with the bill. **Her name is Gretchen Edwards and if she's on my account please remove her. I do NOT want to file any complaints against her. I just want her remove from all accounts if she's on them. **I'm hoping there is some way to stop the interest from *My name is Jesse Edwards writing for my credit accounts ending in **** & **** and my checking account ending in ******My accounts are over the limit and I'm struggling bad to make payments and the interest keeps adding up. My wife left me and my two boys, and I feel like I'm drowning financially while trying to keep my kids and I off the street. **Do you offer any kind of program that can help me? Im desperate. My credit has been ruined by my wife. Before she left she ran all of my cards past the limit and I'm stuck with the bill. **Her name is Gretchen Edwards and if she's on my account please remove her. I do NOT want to file any complaints against her. I just want her remove from all accounts if she's on them. **I'm hoping there is some way to stop the interest from piling up while I can spend the next several months catching up on my debt and paying for my wife's awful decisions. **I want to pay! I don't want to be in this position with your company that has been very good to me. Please help. If you look at my record with y'all ive never had an issue until the last few months when my wife left me. **Email is best for communication, because my phone is off most days during business hours because of work. But if you scheduled a time i'll be sure to wait for your call. **Please help me clear this up and fix my credit. Thank you.
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Capital One

Customer service issue
Reported by GetHuman1487342
Nov 4th, 2018 - a mon ago
I have an issue with Capital One too
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Seen by 2 customers so far
Similar issue to 2686 others
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GetHuman1487342 started working on this issue
Nov 4th 12:55am