I want to make a payment however you say something has happened and you want to call or...

GetHuman-guybulk's customer service issue with Capital One Credit Card from March 2019

Help with my Capital One Credit Card issue
The issue in GetHuman-guybulk's own words
I want to make a payment however you say something has happened and you want to call or text me. I am at Grand Canyon and at &t does not have service here. I advised you I’m traveling. This is pathetic. Your site also does not show email address. Don’t you know cell coverage is not all over USA. What will happen when I travel overseas like Africa where cell even worse. Can’t use card and can’t pay. Just as bad as Wells Fargo.
GetHuman-guybulk did not yet indicate what Capital One Credit Card should do to make this right.
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Capital One Credit Card

Customer service issue
Reported by GetHuman-guybulk
Mar 27th, 2019 - a mon ago
I have an issue with Capital One Credit Card too
Fixed
Seen by 6 customers so far
Similar issue to 747 others
0 customers following this
Items needed
Social Security Number
Account Number
Date of Birth
Home Address
Name of Account Holder
Phone Number
Email on Account
Timeline
GetHuman-guybulk started working on this issue
Mar 27th 5:29am
GetHuman-guybulk indicated the issue is not fixed yet.
Mar 30th 8:01am
GetHuman-guybulk indicated the issue is not fixed yet.
Mar 30th 8:04am