I have been trying to deactivate my account for months. Literally at least * months now...

GetHuman-lorienpe's customer service issue with Canva.com from August 2020

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The issue in GetHuman-lorienpe's own words
I have been trying to deactivate my account for months. Literally at least * months now. *I have responded to your emails asking me to confirm deactivation, yet I keep getting charged the $**.** every month.*I do NOT use this service and don't understand why this is happening. I am close to complaining to the BBB and raising ****.*AS of this point you are stealing from me, and I want my money reimbursed to me, and my account deactivated.*Please respond to me asap, regarding this frustrating issue.

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Canva.com

Customer service issue
Reported by GetHuman-lorienpe
Aug 7th, 2020 - 7 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 206 others
0 customers following this

Timeline

GetHuman-lorienpe started working on this issue
Aug 7th, 2020 7:16pm

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