The canva.com website is not working completely.*I've been trying to reach both the Bil...

GetHuman-dkokiong's customer service issue with Canva.com from December 2018

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The issue in GetHuman-dkokiong's own words
The canva.com website is not working completely.*I've been trying to reach both the Billing and the Billing & Refunds section of the website to seek help, and the frame just keeps loading and loading. The other pages on the site work, but the billing doesn't. (I've checked on both Google Chrome and on Microsoft Edge)**Steps to Reproduce:*(*) Need Help?*(*) Click on Billing**Site does not load.**Can you please respond to this message?*I sent another one a few weeks ago, but haven't heard back,**Many thanks!*-David
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Canva.com

Customer service issue
Reported by GetHuman-dkokiong
Dec 6th, 2018 - 6 mons ago
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GetHuman-dkokiong started working on this issue
Dec 6th, 2018 11:06pm