Hello*Can you please tell me why we have been charged again for Canva for work yearly...

GetHuman709935's customer service issue with Canva.com from May 2018

7 views
 | 
630 similar
 | 
0 following
Help with my Canva.com issue
First: share to improve GetHuman709935's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman709935's next move: go to the Canva.com help center.
Canva.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman709935 will want to follow the link below to head to their help center. We will check on GetHuman709935 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman709935 may need:
Name, Email, Phone number or other identifying information
The issue in GetHuman709935's own words
Hello*Can you please tell me why we have been charged again for Canva for work yearly? We used this last year how ever it has automatically come off my work credit card again for this current year - Invoice number *****-******* (this invoice number is last year invoice)**We don't have an invoice for the new charge that automatically came of my credit card for $***.** (this would be in the name of Darwin waterfront Corporation or purchases by Paola McCarthy**Can someone please reply asap as I need to reconcile my work credit card
GetHuman709935 did not yet indicate what Canva.com should do to make this right.
I have an issue with Canva.com too
How GetHuman709935 fixed the problem
We are waiting for GetHuman709935 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Canva.com's attention and get better help faster. Tap below to get started.
Having Canva.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Canva.com email you?
This email address isn't valid
Follow this issue
See how GetHuman709935 fixes it.
This email address isn't valid

Canva.com

Customer service issue
Reported by GetHuman709935
May 23rd, 2018 - 6 mons ago
I have an issue with Canva.com too
Not resolved
Seen by 7 customers so far
Similar issue to 630 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman709935 started working on this issue
May 23rd 12:39am