I have a Rebel SL* with a GP-E* GPS Receiver. I have been on the phone twice trying to...

GetHuman5359333's Technical support issue with Canon USA from October 2020

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Help with my Canon USA issue
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The issue in GetHuman5359333's own words
I have a Rebel SL* with a GP-E* GPS Receiver. I have been on the phone twice trying to understand what software is available to support the geo-tagging and log route information captured by my camera. The original Map Utility is no longer supported and the newer GPS Log File Utility only supports log files (although I still cannot get it to work). Customer service has been great, but unfortunately unable to address my issue. As the GP-E* is still for sale, I would expect that a software application to work with the device would be available. So far, the answer I get is no. I do not know where this email will end up, but I'm out of ideas on finding a solution. Can you help?

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Canon USA

Technical support issue
Reported by GetHuman5359333
Oct 12th, 2020 - a month ago
Not resolved
Seen by 2 customers so far
Similar issue to 401 others
0 customers following this

Timeline

GetHuman5359333 started working on this issue
Oct 12th 6:16pm

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