I have just purchased a Canon MG****. It sets up to the point where the printer is dete...

GetHuman2221103's customer service issue with Canon USA from February 2019

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The issue in GetHuman2221103's own words
I have just purchased a Canon MG****. It sets up to the point where the printer is detected but keeps waiting and waiting and waiting. I have a Dell Zotac with I believe Windows ** Optiplex ***. I suspect the Windows Defender or and old virus program *** something might be preventing the hookup. In addition, I am trying to do it by HDMI cable rather than wireless remote which may be another problem. Can you help?
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Canon USA

Customer service issue
Reported by GetHuman2221103
Feb 16th, 2019 - 8 mons ago
I have an issue with Canon USA too
Not resolved
Seen by 8 customers so far
Similar issue to 424 others
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Timeline
GetHuman2221103 started working on this issue
Feb 16th 1:01pm