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Canary Customer FAQ

Top Answers & How-to Guides

How do I Contact Canary Customer Service?

The question we are asked most often is about how to talk to Canary customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What is the range of the motion detection feature on Canary?

The motion detection feature on Canary has a range of up to 30 feet. This innovative technology uses a combination of infrared sensors...
Ask any question you have about Canary customer service, get an answer now.
Contact Canary customer service

Overview

What is Canary?

Canary is a home security solution that combines smart technology with advanced features to protect your home and loved ones. It is...
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Functionality

How does Canary work?

Canary is a smart home security device that ensures peace of mind by monitoring your home 24/7. It operates by combining multiple features...
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What features does Canary have?

Canary boasts a wide range of features that ensure comprehensive home security in a compact device. Its crystal-clear HD camera delivers...
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Internet Connection

Can I use Canary without an internet connection?

Yes, Canary can be used without an internet connection to an extent. While the camera will still function and record video in offline...
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Warranty

Does Canary offer a warranty for their devices?

Yes, Canary offers a warranty for their devices. All Canary devices come with a 1-year limited warranty, which covers manufacturing...
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Installation

Can I use multiple Canary devices in my home?

Yes, you can use multiple Canary devices in your home to enhance the security and monitoring of different areas. Canary offers flexibility...
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Privacy and Security

How does Canary handle privacy and data security?

Canary prioritizes privacy and data security to safeguard user information. All data transmitted between the Canary device and the...
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Safety Features

Can Canary detect smoke or carbon monoxide?

Yes, Canary can detect both smoke and carbon monoxide. Equipped with advanced sensors, Canary monitors changes in the air quality of...
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Motion Detection

What is the range of the motion detection feature on Canary?

The motion detection feature on Canary has a range of up to 30 feet. This innovative technology uses a combination of infrared sensors...
Read more

Help me with my Canary customer service issue

Ask any question you have about Canary customer service. We will do our best to get you answers right away.
FAQ Table of Contents

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