California Franchise Tax Board Customer FAQ

Top Answers & How-to Guides

What is California Franchise Tax Board's Phone Number?

The question we are asked most often is about how to talk to California Franchise Tax Board customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How Do I Speak to an Agent at the California Franchise Tax Board About a Problem on My Account?

You can contact the California Franchise Tax Board easily with these helpful tips.

How long does it take to receive my refund after filing my California state taxes?

The processing time for California state tax refunds varies based on several factors, including the method of filing and the complexity...
Ask any question you have about California Franchise Tax Board customer service, get an answer now.

Recent California Franchise Tax Board Customer Questions

Can refund be sent directly to bank not through a check to me?

Yes, you can choose direct deposit to have your tax refund sent directly to your bank account instead of receiving a check. You will need to provide your bank account number and routing number when you file your tax return.
Asked Jul 22, 2024 9:27 AM

How do I determine if my tax return has been received

The easiest way to determine if your tax return has been received is to check your status online via the California Franchise Tax Board's website. They have a feature on their website called "Check Your Refund Status", which lets you see if your return has been received and processed. You'll need to input your social security number, mailing address, and the refund amount you claimed on your tax return. Keep in mind it usually takes a few weeks after you've mailed your return for it to show up in the system. If you filed electronically, the status should be available sooner.
Asked May 5, 2024 11:49 PM

I checked the status of my california state tax refund and found out it was processed on March 20, 2024, but i have not received it.

If your California state tax refund was processed but you have not yet received it, it might be due to several possible reasons. The processing status only indicates that the review of your return has been completed. After processing, the refund still needs to be issued which takes additional time. Additionally, if you're expecting a paper check, consider possible postal delays. If you're expecting a direct deposit, make sure your bank details on file are correct. Also, note that your refund may have been reduced to pay off any outstanding government liabilities. Please continue to check the status of your refund, but if it hasn't arrived after an extended period, you may need further assistance.
Asked Apr 29, 2024 8:33 PM

want to make sure that recently submitted late tax returns were received

While we don't have direct access to specific taxpayer information, if you recently submitted a late tax return and are unsure if it was received, the general process is to wait for the California Franchise Tax Board to process it. Depending on the method used to submit it, processing times can vary. If you filed electronically, you should receive an acknowledgment within a couple of weeks. If you mailed your return, it could take longer. It is also possible to check the status of your return online through 'MyFTB account' service on the official California Franchise Tax Board website. Make sure to keep your mailing receipts for your records.
Asked Apr 16, 2024 10:45 PM

Help me with my California Franchise Tax Board customer service issue

Refund Status

How Do I Check the Status of My Refund with California Franchise Tax Board?

There are a few different ways to check the status of your refund with the California Franchise Tax Board. The most convenient method...

How long does it take to receive my refund after filing my California state taxes?

The processing time for California state tax refunds varies based on several factors, including the method of filing and the complexity...

Speaking to Agent

How Do I Speak to an Agent at the California Franchise Tax Board About a Problem on My Account?

You can contact the California Franchise Tax Board easily with these helpful tips.

Filing Deadline

What is the deadline for filing my California state taxes?

The deadline for filing your California state taxes is generally April 15th. However, if April 15th falls on a weekend or holiday,...

E-filing

Can I e-file my California state taxes?

Yes, you can e-file your California state taxes. The California Franchise Tax Board offers an electronic filing service called CalFile,...

Payment Options

What are the available payment options for my California state taxes?

There are several convenient payment options available for paying your California state taxes. You can make a payment online through...

Deductions and Credits

Are there any deductions or credits available for California state taxes?

Yes, there are various deductions and credits available for California state taxes. Some common deductions include mortgage interest,...

Federal Tax Refund

Do I need to report my federal tax refund as income on my California state tax return?

No, you do not need to report your federal tax refund as income on your California state tax return. California follows the federal...
We look to the California Franchise Tax Board issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
California Franchise Tax Board issues reported to GetHuman
FAQ Table of Contents

Answers for More Companies

Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!