FTB needs to stop lying about inability to enter info in computer on my account showing repeated verification of nontaxable disability income. They say their computer system is not sophisticated enough to make that kind of entry, which has been their excuse for ** years, but they make entry to collect additional funds for DMV charges. Return my money to my account and stop making false excuses to take my disability income

GetHuman1110870's customer service issue with California Franchise Tax Board from October 2018

26 views | 595 similar | 0 following
Help me with my issue
First: share to improve GetHuman1110870's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman1110870 to get a California Franchise Tax Board rep on the line!
Always use the GetHuman Phone to call California Franchise Tax Board. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman1110870 may need:
Name, Social Security Number, Address, Phone number, and Date of birth
The issue in GetHuman1110870's own words
Talk to someone so they won't take my nontaxable disability income and stop doing the same thing every year. I have provided documentation many timea verifying my lifetime disability income. ... I have not ever been able to get through or get a call from franchise tax board. My income is ***% disability and I've been retired from fire dept for ** years on medical industrial disability. They have done this to me numerous times stating i have a mortgage and not paying taxes. When i had a part time job, i paid taxes. I have provided the doc from CalPers verifying my work comp disability income numerous times, but they keep doing this. Now since i have yet to get through, they have taken money from my account. I do not owe taxes. They say they cannot enter info to show permanent dox because their computer system isn't sophisticated enough to enter oe flag anything. They've told me this for ** years. Really? In ** years, they have not upgraded their system that everyone pays their taxes to? However they have taken on the DMV program to FLAG people that owe registration or tickets and include that in the amount they owe to ftb. Funny they can flag people for the purpose of collecting more $ but they cant flag anyone that does not owe taxes and take money from their disability income. So when they finally stop taking my disability, do i get the interest they made off my money? Probably not. If they can put some kind of notice to collect funds for another agency, DMV, there is the proof they can put notice of a nontaxable dosability income.**This is stealing by illegal means by a gov dept. Why is there no peoblem with IRS? Criminal behavior by gov agency
They realize what they are doing. Its the same lie every time they have done this. Unsophisticated computer system. Doesn't that concern anyone paying taxes to this place?
Input the document and stop questioning me every year why i have mortgage but don't pay taxes. I have provided the doc numerous times. Lifetime meana lifetime ans always will. Stop using the ridiculous excuse about not having a computer system that isn't able to take entries when they are doing it for DMV. That proves it is a lie
Ive been working aince i was ** and never had a problem until I qas injured in the line of duty as a fire fighter and given lifetime disability income which ia not taxable, but they keep trying to take my income, and this time they have done it. How many times do they need to understand what "lifetime disability" means?
I have provided the same doc from the same place with the same info several times. Where are those dox? Are they throwing them away? Those are legal dox. I can't get through. The phone number they give says to call back and hangs up.
How GetHuman1110870 fixed the problem

We are waiting for GetHuman1110870 to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common California Franchise Tax Board customer problems.
How Do I Check the Status of My Refund with California Franchise Tax Board?How Do I Speak to an Agent at the California Franchise Tax Board About a Problem on My Account?
Do you have a customer issue as well?
We can help you get California Franchise Tax Board's attention and get better help faster. Tap below to get started.
Having an issue of your own?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1110870 fixes it.
This email address isn't valid

California Franchise Tax Board

Calling FTB
Customer service issue
Reported by GetHuman1110870
Oct 18th, 2018 - 4 years ago
Not resolved
Seen by 26 customers so far
Similar issue to 595 others
0 customers following this


GetHuman1110870 started working on this issue
Oct 18th, 2018 12:52am

Free Moving Concierge

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians