I need to know if our **** CA State tax filing (refund) has been received by e-File...

GetHuman-created's customer service issue with California Franchise Tax Board from July 2018

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The issue in GetHuman-created's own words
I need to know if our **** CA State tax filing (refund) has been received by e-File. **This past March was the second time we filed jointly with a certain tax person. One document was missing when we left her office, so I emailed her the PDF that evening. After a month without our refund appearing in our account- I began to call* email. FINALLY, after a dozen attempts, she replied to email stating I forgot to send doc back in March :( I researched and discovered that my email was send- but in error! Thus- I immediately forwarded the PDF again- correctly, and she promptly replied saying she would complete*send our return the following morning- MAY **. *To date- we have called- emailed and made an online appointment at her office- an hour away- and she was a no-show! Friday, a week ago- called IRS And found they have NO record of our **** electric filing. HELP
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California Franchise Tax Board

Customer service issue
Reported by GetHuman-created
Jul 2nd, 2018 - 10 mons ago
I have an issue with California Franchise Tax Board too
Fixed
Seen by 8 customers so far
Similar issue to 270 others
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GetHuman-created started working on this issue
Jul 2nd, 2018 7:49pm
GetHuman-created indicated the issue is not fixed yet.
Jul 2nd, 2018 9:34pm
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Jul 3rd, 2018 10:13pm
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Jul 3rd, 2018 10:38pm
GetHuman-created indicated the issue is not fixed yet.
Jul 3rd, 2018 11:04pm
GetHuman-created indicated the issue is not fixed yet.
Jul 3rd, 2018 11:13pm