California Department of Motor Vehicles (DMV/RMV) Customer FAQ

Top Answers & How-to Guides

What is California Department of Motor Vehicles (DMV/RMV)'s Phone Number?

The question we are asked most often is about how to talk to California Department of Motor Vehicles (DMV/RMV) customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What documents do I need to bring for my driving test?

For your driving test in California, you must bring specific documents to verify your identity and legal presence in the United States....
Ask any question you have about California Department of Motor Vehicles (DMV/RMV) customer service, get an answer now.

Recent California Department of Motor Vehicles (DMV/RMV) Customer Questions

I need to check on my vehicle registration

You can check your vehicle registration status by visiting the online services section of the California DMV website. You'll need to provide some necessary details such as your License Plate number, VIN (Vehicle Identification Number), or registration card information. Online services of the DMV website are available 24/7. Please ensure you have your information readily available prior to starting the status check to make the process as smooth as possible.
Asked Apr 18, 2024 3:15 PM

REGISTRATION STATUS ON HOLD. PAYMENT IS NOT BEING ACCEPTED. NO REASON GIVEN

It sounds like you're experiencing a technical issue. Unfortunately, the cause could be a variety of factors such as system overload, input errors, or issues on the DMV's end. If the payment system is not accepting your payment, we recommend checking back after a few hours. If the issue persists, your registration may have specific problems that need to be addressed. Further resolution will have to be done by contacting DMV directly, or visiting an office near you. Please ensure the information you provide is accurate to prevent such issues.
Asked Mar 27, 2024 6:16 PM

What do I need for the new California Driver's license?

To obtain a new California driver's license, you will need to provide documentation that verifies your identity, residency, and legal presence in the United States. This may include a birth certificate, passport, or immigration documentation. You'll also need to provide proof of social security number like a social security card or payroll document, and residency proof, such as utility bills or lease agreement. Additionally, you will need to pass a vision exam, written knowledge test, and behind-the-wheel driving test. You also have to complete a driver's education and driver's training if you are under 17 ½ years.
Asked Mar 12, 2024 5:44 PM

Help me with my California Department of Motor Vehicles (DMV/RMV) customer service issue

Renewals

How Can I Renew My California Driver's Permit?

Renewing your California driver's permit is a relatively simple process. Be sure to check the expiration date of your current permit...

How Do I Renew My Permanent Handicap Placard from the California Dmv?

People who have disabilities have many challenges in life but renewing their permanent handicap placards isn't one of them. The DMV...

How Do I Replace or Renew My License with the California Dmv?

It is prudent to renew your license a significant time before it expires. Keep reading for some helpful tips on how to renew your license....

Applications

How Do I Apply for an Hov Sticker from the California Dmv?

High-Occupancy Vehicle stickers may not be commonplace in some states, but they're an incentive for drivers in California to own vehicles...

Registrations

How Do I Replace My California Department of Motor Vehicles Registration Letter?

Replacing a lost, stolen, or damaged registration card or letter doesn't have to be difficult. The California DMV can help you with...

How Do I Register My Vehicle with the California Dmv?

You need to register your vehicle with the California DMV if you buy a new car or if you become a California resident. You will have...

Documents

What documents do I need to bring for my driving test?

For your driving test in California, you must bring specific documents to verify your identity and legal presence in the United States....
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