To whom it may concern,**Our customer (POSTAL SERVICE) has had several issues with a Ch...

GetHuman1376704's customer service issue with Caliber Home Loans from October 2018

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The issue in GetHuman1376704's own words
To whom it may concern,**Our customer (POSTAL SERVICE) has had several issues with a Change of Address (COA) from her son placing the last name of SCHLUCHTER. Mail was forwarded to **** KELLY CANYON DRIVE, DUBLIN, CA. *****. This COA has been corrected as of August **, ****. **Ms. Jennifer Schluchter has stated to me on October **, **** that your records indicate the postal service once again has placed a COA. We do not have*Any records of this action. **I would like to know how this information was obtained to your company as it may be a fraudulent act.**Thank you**Toni Harmon*Consumer Affairs Associate*Consumer & Industry Affairs Office****-***-****
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Caliber Home Loans

Customer service issue
Reported by GetHuman1376704
Oct 19th, 2018 - 23d ago
I have an issue with Caliber Home Loans too
Not resolved
Seen by 3 customers so far
Similar issue to 25 others
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Timeline
GetHuman1376704 started working on this issue
Oct 19th 5:18pm