Visited your Kaneohe Bay store on **-**-**.**They changed the cashier line and it was c...

GetHuman5604883's Complaint issue with CVS.com from December 2020

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The issue in GetHuman5604883's own words
Visited your Kaneohe Bay store on **-**-**.**They changed the cashier line and it was complete.ly different from the holiday queue line. *I mistakenly thought it was the same as before.*The cashier and customers used a bad tone when advising me and made me feel like a criminal.*I would have appreciated a sign advising of the change.*It was poor management and not in the spirit of excellent customer service.*I shop in your store at least * days every week and am disappointed in your service.*Walgreens is right next door but I am always loyal to your store.*As a good customer I am not happy with your Kaneohe Bay store.*Please advise your store manager to be more communicative with his or her customers and provide more training to your staff to make all customers feel welcome!

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CVS.com

Complaint issue
Reported by GetHuman5604883
Dec 31st, 2020 - 4 months ago
Not resolved
Seen by 17 customers so far
Similar issue to 1127 others
0 customers following this

Timeline

GetHuman5604883 started working on this issue
Dec 31st, 2020 9:10pm

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