CVS promised to have my son's anti seizure medication phenytoin *** mg time release on...

GetHuman4868235's Complaint issue with CVS.com from May 2020

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The issue in GetHuman4868235's own words
CVS promised to have my son's anti seizure medication phenytoin *** mg time release on hand for his ** day supply. They promised him they would have his meds without any problem.*This is a life sustaining medication for him and CVS acts like they couldn't care less. One excuse after another and causing my son extreme anxiety. Frankly, our family's trust in CVS is zero. I would not recommend them. They just don't care. Their website says they care and provide the best in medication is a complete farce!*This a terrible situation and I am truly worried about my son's life.*He needs his medication. He has to use CVS through CareMark because that is what his company opted for.* That is also an issue. The pharmacy he had been using NEVER had an issue with his medicine. *Can someone please help?

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CVS.com

Complaint issue
Reported by GetHuman4868235
May 25th, 2020 - a year ago
Not resolved
Seen by 10 customers so far
Similar issue to 929 others
0 customers following this

Timeline

GetHuman4868235 started working on this issue
May 25th, 2020 6:52pm