I need to change bank account information with you

GetHuman753253's customer service issue with CMFG Life Insurance from June 2018

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Help with my CMFG Life Insurance issue
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GetHuman753253's next move: talk to CMFG Life Insurance when they open (we'll send a reminder).
CMFG Life Insurance's call center is closed now. We will text or email GetHuman753253 when they open and confirm it's a good time for a rep to call. In the meantime, read below to see how other customers resolved the same issue. Many customers describe what they said and did so that other customers like GetHuman753253 can follow if useful. Now is a good time to read up on techniques that worked to resolve the issue quickly and effectively.
Before contacting them, items GetHuman753253 may need:
Account holder name, Policy number, Date of birth, Billing address, and Email address on the account
The issue in GetHuman753253's own words
The problem: I need to change bank account information with you
GetHuman753253 did not yet indicate what CMFG Life Insurance should do to make this right.
I have an issue with CMFG Life Insurance too
How GetHuman753253 fixed the problem
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CMFG Life Insurance

Customer service issue
Reported by GetHuman753253
Jun 5th, 2018 - 4 mons ago
I have an issue with CMFG Life Insurance too
Not resolved
Seen by 10 customers so far
Similar issue to 37 others
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GetHuman753253 started working on this issue
Jun 5th 6:59pm