i have activated cross save on the wrong platform and i cant unlink the cross save for...

GetHuman-shanegru's customer service issue with Bungie.net from May 2020

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The issue in GetHuman-shanegru's own words
I was trying to set my cross save up from xbox to pc but put pc first by mistake and now I'm lockecked out for ** days ... i have activated cross save on the wrong platform and i cant unlink the cross save for *** days cause i bought silver recently can you please unlock the cross save so I can cancel it and get back on my xbox one account as new season starts soon and I'm unable to get anything done
This is upsetting becouse I play destiny * every day and new season starts soon and I cant do anything and I don't want to miss out cos of being locked out for ** days
I would like my cross save mistake reversed or canceled so I can get back on my account on xbox one please
I've played destiny since destiny * and have played destiny * since it came out without fail love the game I have over *** days played so far and would like to get back to the grind
I have tryed to sort the issue but I'm new to this cross save its confusing and would rather not have it
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Bungie.net

Cross save
Customer service issue
Reported by GetHuman-shanegru
May 24th, 2020 - a year ago
Not resolved
Seen by 22 customers so far
Similar issue to 933 others
0 customers following this
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Timeline

GetHuman-shanegru started working on this issue
May 24th, 2020 3:35pm
GetHuman-shanegru indicated the issue is not fixed yet.
May 24th, 2020 7:46pm
GetHuman-shanegru indicated the issue is not fixed yet.
May 24th, 2020 8:26pm