Complaint: I have bought the annual pass for Destiny on Xbox one but an unable to play...

GetHuman2026305's customer service issue with Bungie.net from January 2019

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The issue in GetHuman2026305's own words
Get a refund ... Complaint: I have bought the annual pass for Destiny on Xbox one but an unable to play any new content as it’s all behind a level barrier. Resolution: Refund the £**
I have paid for something I cannot use.
Provide me a refund for the £** annual pass as I cannot play the content.
I have felt absolutely ripped off by my whole destiny * experience with paying £*** for an unfinished experience and this £** will be my last at this rate.
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Bungie.net

Destiny * Annual Pass
Customer service issue
Reported by GetHuman2026305
Jan 23rd, 2019 - 3 mons ago
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GetHuman2026305 started working on this issue
Jan 23rd 10:50pm