Destiny * error code ... can't fix it!

GetHuman1647647's customer service issue with Bungie.net from November 2018

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The issue in GetHuman1647647's own words
Fix the error and Play the game ... My son has destiny * for his PS* he loves playing it has lots of money invested in his game. Lately he continues to get an error message that says Nightingale at the start screen. He went to the destiny app and followed suggestions turn off and unplug console for * minutes, restarting the game, uninstall then reinstall the game and something about empty cache. None of which have worked. What do I do? Frustrated beyond words.
There is no number to speak with a live human about issues.
I want to be explained to, how to fix this error so my son can continue playing his game and not lose all the money he has invested in the game
My son plays the video games not myself.
Looked on forums to see suggestions and tried them. Nothing has worked yet.
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Bungie.net

Destiny * for PS*
Customer service issue
Reported by GetHuman1647647
Nov 28th, 2018 - 9 mons ago
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GetHuman1647647 started working on this issue
Nov 28th, 2018 7:30pm
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Nov 28th, 2018 7:33pm