I purchased the "Rise of Iron" DLC on Destiny, prior to learning that the base game its...

GetHuman1220796's customer service issue with Bungie.net from September 2018

3 views | 708 similar | 0 following
Help with my Bungie.net issue
First: share to improve GetHuman1220796's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1220796's next move: try the Bungie.net help center.
Bungie.net doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1220796 will want to follow the link below to head to their help center. We will check on GetHuman1220796 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1220796 may need:
Name, Email, Phone number or other identifying information
The issue in GetHuman1220796's own words
I purchased the "Rise of Iron" DLC on Destiny, prior to learning that the base game itself is only accessible as part of a bundle that included the DLCs "Rise of Iron" and "The Taken King". Prior to this, I was playing Destiny on trial mode and believed that by purchasing the DLCs I could gain access to the base game as well as the DLC in question. After learning this was not the case I proceeded to purchase the bundle itself, leading me to possess two copies of the DLC "Rise of Iron."Is there anyway I could either receive a refund on the separate DLC I purchased or send it to a friend who doesn't have it? All of this has occurred within the past * days which is why I'm still hoping that there is something that can be done, if not I understand and appreciate you taking the time to read this.

GetHuman1220796 did not yet indicate what Bungie.net should do to make this right.

How GetHuman1220796 fixed the problem

We are waiting for GetHuman1220796 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Bungie.net's attention and get better help faster. Tap below to get started.
Having Bungie.net issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1220796 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1220796
Sep 28th, 2018 - 2 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 708 others
0 customers following this


GetHuman1220796 started working on this issue
Sep 28th, 2018 1:22am

Setup Your New Home Easily

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Now: 888-959-6783Our concierge is unaffiliated and therefore able to compare deals (and schedule) across many companies