My computer crashed after windows was inactivtred following a red warning with 'worm' i...

GetHuman1924059's customer service issue with BullGuard from January 2019

2 views
 | 
25 similar
 | 
0 following
Help with my BullGuard issue
First: share to improve GetHuman1924059's odds
Strength in numbers! Companies respond better when others are watching.
Did we steer you to the right help?
Waiting to see if GetHuman1924059 got the right customer help using our suggestion.
Before contacting them, items GetHuman1924059 may need:
Name, Email, Phone number or other identifying information
The issue in GetHuman1924059's own words
My computer crashed after windows was inactivtred following a red warning with 'worm' in its address. The address was a known scam, and I didn't follow any of the warning's instructions. I incurred £*** expense having my data recovered and a replacement copy of Windows** installed. When I next opened Chrome it indicated that the programme had been improperly exited and I was invited to click on a button to have the lost pages restored. I did so and the red warning and Windows inactivation recurred. I was however able to close the warning- and the lap-top - down in time and can continue to use Windows. The information you provide me indicates that Bullguard is fully functional on my machine. How did this malfunction get through? It does not feel as if Bullguard is protecting me properly. Morwenna Orton
GetHuman1924059 did not yet indicate what BullGuard should do to make this right.
I have an issue with BullGuard too
How GetHuman1924059 fixed the problem
We are waiting for GetHuman1924059 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get BullGuard's attention and get better help faster. Tap below to get started.
Having BullGuard issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would BullGuard email you?
This email address isn't valid
Follow this issue
See how GetHuman1924059 fixes it.
This email address isn't valid

BullGuard

Customer service issue
Reported by GetHuman1924059
Jan 8th, 2019 - a mon ago
I have an issue with BullGuard too
Not resolved
Seen by 2 customers so far
Similar issue to 25 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1924059 started working on this issue
Jan 8th 6:15pm