My computer crashed after windows was inactivtred following a red warning with 'worm' i...

GetHuman1924059's customer service issue with BullGuard from January 2019

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The issue in GetHuman1924059's own words
My computer crashed after windows was inactivtred following a red warning with 'worm' in its address. The address was a known scam, and I didn't follow any of the warning's instructions. I incurred £*** expense having my data recovered and a replacement copy of Windows** installed. When I next opened Chrome it indicated that the programme had been improperly exited and I was invited to click on a button to have the lost pages restored. I did so and the red warning and Windows inactivation recurred. I was however able to close the warning- and the lap-top - down in time and can continue to use Windows. The information you provide me indicates that Bullguard is fully functional on my machine. How did this malfunction get through? It does not feel as if Bullguard is protecting me properly. Morwenna Orton
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Customer service issue
Reported by GetHuman1924059
Jan 8th, 2019 - a mon ago
I have an issue with BullGuard too
Not resolved
Seen by 2 customers so far
Similar issue to 25 others
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GetHuman1924059 started working on this issue
Jan 8th 6:15pm