Dear Sir*Madam,**I’m writing about my lost baggage case (ref.number: BRSSN*****). **My...

GetHuman-doraverm's Baggage problem issue with Brussels Airlines from October 2019

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The issue in GetHuman-doraverm's own words
Dear Sir*Madam,**I’m writing about my lost baggage case (ref.number: BRSSN*****). **My baggage has been lost during the Brussels-Bristol connection on the **th of September (flight numbers: SN****, SN****) and I didn’t get it delivered to Raddison Hotel until one and a half day later.**Having been without all my personal belongings for such period caused me a lot of trouble as I was having my film’s UK premiere at the Encounters Film Festival on the **th evening.**Since I didn’t have any warm clothes, nor an evening dress and toiletries for the premiere with me I was forced to make a lot of unnecessary expenses.**The reason I choose to arrive a day before our screening would have been so I can be relaxed for the premiere and follow up Q&A session which was of course impossible this way. *Not to mention I couldn’t be sure when to expect my baggage as no one called me (even though promised) or even answer the phone when I called the info line.**Having been consulted with the production company who produced my film and financed this UK visit, we claim a **** pounds compensation fee for the above mentioned expenses and the endless number of inconveniences in such a sensitive time.**Sincerely,*Dorka Vermes

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Brussels Airlines

Baggage problem issue
Reported by GetHuman-doraverm
Oct 2nd, 2019 - a year ago
Not resolved
Seen by 9 customers so far
Similar issue to 232 others
0 customers following this

Timeline

GetHuman-doraverm started working on this issue
Oct 2nd, 2019 8:18pm
GetHuman-doraverm indicated the issue is not fixed yet.
Oct 3rd, 2019 8:00am
GetHuman-doraverm indicated the issue is not fixed yet.
Oct 3rd, 2019 8:01am
GetHuman-doraverm indicated the issue is not fixed yet.
Oct 3rd, 2019 8:48pm
GetHuman-doraverm indicated the issue is not fixed yet.
Oct 3rd, 2019 8:48pm
GetHuman-doraverm indicated the issue is not fixed yet.
Oct 4th, 2019 11:28am
GetHuman-doraverm indicated the issue is not fixed yet.
Oct 4th, 2019 3:00pm

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