Before contacting them, items GetHuman-monianto may need:
Name on the ticket, Booking reference, Billing address, Email address on the account, and Frequent Flyer number (if applicable)
The issue in GetHuman-monianto's own words
Hello, *my name is Monia, I have been trying to book a flight with BA from London Gatwick to Madrid leaving on **st June **:**am and return to Heathrow on **th June **:**pm.*I have been trying to book for about ** hours and nothing was done.**st: the system got in a loop and I didn't even know if my flight was booked nor if I had been charged.**nd: I tried again and, for about *-* times, after submitting my card details, I was put on wait and eventually told that the flight was no longer available. **rd: I tried again and the flight was actually available but the system got into a loop again and I was "told" that somebody else had booked the flight in the meantime.**th: when eventually I managed to access from another search engine (skyscanner redirecting into BA) I was informed by BA that the same flight was available but had gone up by £ **. **I believe that this is an unacceptable service and from BA I would definitely expect a much better service. *When I started looking at the flight the cost was £ ***, then it went up to £ *** and eventually further £** were added... I would appreciate if you could secure a flight for me at the original fee I looked into and without further delay to sort this issue out as soon as possible. *Thank you very much for your collaboration *with regards*Monia Antonioli
GetHuman-monianto did not yet indicate what British Airways (UK) should do to make this right.
I have an issue with British Airways (UK) too
How GetHuman-monianto fixed the problem
We are waiting for GetHuman-monianto to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.