I purchased a Brita filter for my faucet, within days of putting it on my spout on my f...

GetHuman4852123's Complaint issue with Brita from May 2020

Help with my Brita issue
First: share to improve GetHuman4852123's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman4852123 may need:
Where was the item purchased, Order number (if applicable), and Billing address
The issue in GetHuman4852123's own words
I purchased a Brita filter for my faucet, within days of putting it on my spout on my faucet had hundreds of pinholes in it from the pressure of the filter. Water was shooting out in several different directions. The problem is I had already purchased a four pack of replacement filters which I do not have the receipt for and with the current situation with the virus many stores are not even accepting refunds with receipts so I do not think I can even return them. I have the problem with the Brita faucet filter that I do not want because it caused this issue and refuse to put it on another faucet. I also had to purchase an entirely new kitchen faucet. That was not cheap. I would not have had to do that if it had not been for the Brita filter causing the pinholes and the water that was coming out of them being a problem. Overall this $** or so filter cost me ALOT of money and I can't or won't use it even if I could. This is my second attempt at an email request.

GetHuman4852123 did not yet indicate what Brita should do to make this right.

How GetHuman4852123 fixed the problem

We are waiting for GetHuman4852123 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Brita's attention and get better help faster. Tap below to get started.
Having Brita issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Complaint issue
Reported by GetHuman4852123
May 21st, 2020 - 3 years ago
Not resolved
Seen by 22 customers so far
Similar issue to 15 others
0 customers following this


GetHuman4852123 started working on this issue
May 21st, 2020 12:53pm