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Brita Customer FAQ

Top Answers & How-to Guides

What is Brita's Phone Number?

The question we are asked most often is about how to talk to Brita customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I store my Brita pitcher in the refrigerator?

Yes, you can store your Brita pitcher in the refrigerator. In fact, it is recommended to do so if you prefer cold filtered water. The...
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Recent Brita Customer Questions

After one week my Brita filter is not allowing water to flow through is it faulty what should I do

Your Brita filter could be clogged if it's not allowing water to flow through after just a week. First, ensure you've soaked your filter in cold water for 15 minutes before installing. Remove and reinsert the filter to make sure it's fitted correctly, filling the reservoir with cold tap water and allowing it to filter. If nothing helps, the filter might be faulty. While this rarely happens, Brita does stand by their products. If you believe your filter is faulty, the best course of action is to replace it with a new one.
Asked Mar 1, 2024 11:51 AM

Help me with my Brita customer service issue

Filter Replacement

How often do I need to replace the filter?

The frequency of filter replacement for Brita products depends on various factors. Generally, it is recommended to replace the filter...

Maintenance

Can I put my Brita pitcher in the dishwasher?

No, you should not put your Brita pitcher in the dishwasher. The dishwasher can expose the pitcher and its components to excessive...

Can I store my Brita pitcher in the refrigerator?

Yes, you can store your Brita pitcher in the refrigerator. In fact, it is recommended to do so if you prefer cold filtered water. The...

Water Contaminants

Does Brita remove fluoride from water?

Yes, Brita water filters are effective in removing some fluoride from water. While the primary purpose of Brita filters is to reduce...

Water Source

Can I use my Brita filter on well water?

Yes, you can use your Brita filter on well water. Brita filters are designed to reduce impurities and improve the taste and odor of...

Filter Composition

What is the filter made of?

The filter used in Brita products is made of multiple layers of materials. The main component of the filter is activated carbon, which...

Product Comparison

What is the difference between different Brita pitcher models?

The different Brita pitcher models offer varying features and capacities to cater to individual needs. While all models ensure superior...

Water Temperature

Can I use hot water with my Brita filter?

No, it is not recommended to use hot water with your Brita filter. Brita filters are designed to work with cold tap water, and using...

Materials

Is the Brita water filter BPA-free?

Yes, the Brita water filter is BPA-free. Brita prides itself on producing high-quality water filters that are safe for use. BPA, also...

Filter Activation

How long does it take for the filter to start working?

Once the Brita filter is properly installed, it typically takes just a few minutes for it to start effectively removing impurities...
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