Ocean pay card doesn’t work in Ukraine, so I had to transfer my salary to my bank accou...
GetHuman-mariitac's customer service issue with Brightwell Navigator from January 2019
Help with my Brightwell Navigator issue
First: share to improve GetHuman-mariitac's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-mariitac's next move: talk to Brightwell Navigator when they open.
Brightwell Navigator's call center is closed now. We will send GetHuman-mariitac a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman-mariitac may need:
Name, Email, Phone number or other identifying information
The issue in GetHuman-mariitac's own words
Ocean pay card doesn’t work in Ukraine, so I had to transfer my salary to my bank account, this is the only way to get my money. I sent money to my wife’s card but put my personal name, as a result— money from the Ocean Card we’re disappeared and I didn’t get anything on the Ukrainian card. I messaged Brightwell support team many times, but no one answers. Can I get solution of my situation and, most important,— get back my money.*The transaction was on **.**.****, NTR*******, ****$.** I hope to get the answer, otherwise I will go ahead and complain. Thank you in advance!
GetHuman-mariitac did not yet indicate what Brightwell Navigator should do to make this right.
I have an issue with Brightwell Navigator too
How GetHuman-mariitac fixed the problem
We are waiting for GetHuman-mariitac to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.