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The issue in GetHuman-swoldese's own words
I bought one of your "Breville BES***BSXL The Barista Express Coffee Machine, Black Sesame" and when it presses espresso pressed coffee is not coming out - very little. The pump appears to be working, we can hear it working and the pressure indicator moves clockwise. I was bragging about the quality and functionality of the product but now this.*How can you help. I bought it about a year go.
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