I purchased Bose Soundsport Headphones in February at a Bose Store. They left ear didn...

GetHuman4706288's customer service issue with Bose from April 2020

Help with my Bose issue
The issue in GetHuman4706288's own words
Get a refund ... I purchased Bose Soundsport Headphones in February at a Bose Store. They left ear didn't work on phone calls, so I called Bose and they recommended I return the headphones. I included my receipt in the return. The new headphones came and had the same issue. I called support and was told to return them again, which I did. The third set of headphones came, same issue. Now I would like a refund. But I no longer have the receipt. I can show my credit card statement, and obviously, I am a customer, and have the headphones in their original packaging. May I please have a refund.
I returned the receipt when I returned the headphones
I want a refund.
I've been buying Bose products for ** years.
I've returned the product twice.
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Bose

Bose Soundsport Headphones Free Wireless Headphones
Customer service issue
Reported by GetHuman4706288
Apr 23rd, 2020 - 10 months ago
Not resolved
Seen by 9 customers so far
Similar issue to 196 others
0 customers following this
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Timeline

GetHuman4706288 started working on this issue
Apr 23rd, 2020 11:25pm
GetHuman4706288 shared this issue with friends on Facebook
Apr 23rd, 2020 11:28pm
GetHuman4706288 indicated the issue is not fixed yet.
Apr 26th, 2020 5:03am
GetHuman4706288 indicated the issue is not fixed yet.
Apr 27th, 2020 6:26pm