Good day!**This is Jaja from the Philippines.**I have just unboxed my Bose Soundtouch...
GetHuman1478056's customer service issue with Bose from November 2018
Help with my Bose issue
Next: our robot will wait on hold for GetHuman1478056 to get a Bose rep on the line!
Always use the GetHuman Phone tocall Bose. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman1478056's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman1478056 may need:
Where was the item purchased, Order number (if applicable), and Billing address
The issue in GetHuman1478056's own words
Good day!**This is Jaja from the Philippines.**I have just unboxed my Bose Soundtouch *** Home Theatre which my partner bought for me last year.**But to my dismay, the Acoustimass (bass*subwoofer) doesn’t work. I have tried pairing it from the console and using it with Soundtouch App but still, it doesn’t work.**Also the ADAPTiq cannot calibrate. It says error **, and that the microphone couldn’t hear any sound. Tried to calibrate it so many times already.**I badly need your help. Thanks!
GetHuman1478056 did not yet indicate what Bose should do to make this right.
I have an issue with Bose too
How GetHuman1478056 fixed the problem
We are waiting for GetHuman1478056 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.